Tuesday, January 26, 2016

The recent new customers...

Some of new customers annoy me by their big misunderstanding.

Only recent new customers have a such misunderstanding, I don't know why.

When they  ask me the international shipping charge, I answer them only the shipping charge, but they misunderstand the handling charge is included in the shipping charge which I answer.

I don't know why do I answer the shipping charge which is included in the shipping charge desipite that I am asked the shipping charge.

In days gone by,  my new customers didn't have such misunderstanding.

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